Discounts on receipt in Eldorado. Eldorado promotional codes for June

Banks 20.07.2020
Banks

Eldorado is one of the most popular networks specializing in the sale household appliances, electronics and accessories for them.

Despite the fact that the network carefully monitors the quality of service, controversial situations often arise, resulting in a violation of the consumer rights of customers.

In this article we will tell you: how to produce Eldorado in a store? What conditions must be met? When should returns be made? What to do if the store refuses to return the goods?

Return Policy The rules for exchanging and returning goods to the Eldorado store are regulated by current regulations. So, according to him,

  • The buyer can make a return in the following cases: If the price tag for a product posted in trading floor
  • , different from what is punched at the checkout;
  • If the purchased product turns out to be defective or has a serious defect that prevents it from being used for its intended purpose;
  • If the purchased product is not complete;

If the buyer has any complaints about the quality of the product;

Returning goods of proper quality

According to Article 25 of the Law “On the Protection of Consumer Rights”, the buyer has the right to make a purchase within the first fourteen days from the date of purchase if it does not suit him in size, shape, style, dimensions, color or configuration. When returning goods of proper quality

  • The following requirements must be met:
  • No traces of use (scratches, cracks, chips, abrasions, etc.); Preservation presentation
  • (stickers, seals, labels);
  • The product is not technically complex and is not included in the list approved by Regulation 55 of 1998;

The product warranty card has no marks;

  • If there is an entry in the warranty card, the buyer automatically loses the right to return the product.

Check; (Read how to return goods without a receipt

Information

According to Article 18 of the Law “On Protection of Consumer Rights”, the seller does not have the right to refuse to return goods on the basis of the absence of a receipt. Instead, the buyer can provide testimony. In order for one of the listed requirements to be satisfied, it is necessary to return the goods poor quality

In addition, it is possible to receive a refusal if the buyer tries to return it, pointing out a defect, the existence of which the seller warned in advance. As a rule, this applies to discounted goods.

How to return a technically complex product?

According to Article 18 of the Law “On the Protection of Consumer Rights”, you can return technically complex goods back to the store within the first fifteen days from the date of purchase of the goods. After this period You can return a technically complex product and money for it only in the following cases:

  • The product has about a significant defect was discovered which interferes with the use of the product for its intended purpose;
  • The product is for repairs under warranty for more than the prescribed period(45 days);
  • Product is under repair longer than in use its owner;

List of documents

When returning goods to the Eldorado store, the buyer must provide the following list of documents:

  • Completed / of proper quality;
  • Applicant's passport;
  • Check or receipt;
  • Warranty card;
  • Product packaging;

Warning

After submitting the application, the period for returning money or satisfying another claim is ten days.

Sample documents

If the store refuses to issue a refund

You must file a complaint against the Eldorado store in the following cases:

  • If the store refuses to return the defective/defective product;
  • If the store violated the repair deadlines within the warranty;
  • If the store refuses to eliminate the defect within the warranty or the period established by law;

You can submit a complaint in one of the following ways:

  • Leave a complaint in the “Book of Complaints and Suggestions” of the Eldorado store;
  • addressed to the head of the company;

Details can be found on the official website of the store.

  • Rospotrebnadzor; (Read how to file a complaint to Rospotrebnadzor)

You can submit a complaint to this authority either electronically or by directly contacting the organization.

  • Law enforcement agency (prosecutor's office);

From January 26 to February 8, 2017, when purchasing in Eldorado stores, receive Eldo-checks, using which for subsequent purchases from February 9 to 19 you can get a discount of up to 50%.

Rules for issuing and accepting Eldo-checks in retail stores

  1. The promotion “Issue and acceptance of Eldo-checks” (hereinafter referred to as the Promotion) is carried out from January 26 to February 19, 2017 inclusive.
  2. The promotion takes place in all retail stores LLC "ELDORADO" (hereinafter "ELDORADO"). IN online store"ELDORADO", online store points (PIM) and online hypermarkets (IG) The promotion is carried out only on condition of pickup.
  3. The promotion does not apply to goods purchased through the ELDORADO online store, online store points (PIM) and online hypermarkets (IG) with the condition that the promotional product is delivered to the client’s address
  4. During the period from January 26 to February 8, 2017, when purchasing certain goods, the buyer can receive an Eldo-check (printed on the cash register receipt). The denomination of the Eldo-check depends on the product purchased and is indicated on the price tag.
  5. The Eldo-check received as part of the Promotion can be used to pay up to 50% of the check amount when purchasing certain goods and certain services during the period from February 9 to February 19, 2017.
  6. When several Eldo-checks are presented at the checkout (limited to 5), their denominations are summed up.
  7. Eldo-check can only be used once.
  8. You can pay with Eldo-check no more than 50% of the purchase amount. If the amount of Eldo-checks exceeds 50% of the purchase amount, the discount will be 50% of the purchase amount, the balance of Eldo-checks is burned and is not restored.
  9. The promotion does not apply to all products, both at the stage of issuing and at the stage of receiving Eldo-checks. For information about which products are not included in the Promotion, please contact your sales consultants.
  10. The promotion does not apply to products participating in other promotions.
  11. The promotion does not apply to goods purchased on credit.
  12. The promotion does not apply to payments for ELDORADO gift cards.
  13. If there are several promotional products in the check, one Eldo-check is issued with a denomination equal to the sum of the denominations of Eldo-checks issued for the purchase of each product.
  14. For goods participating in the Promotion at the stage of issuing Eldo-checks, an accrual is made to the Bonus card of the Eldorado Club loyalty program in the amount of 3.3% when purchasing goods in a retail store or 1% when purchasing goods in an online store. When participating in the promotion at the stage of accepting Eldo-checks, bonuses are credited to the Bonus card in the amount of 1% per residual value product (minus any applied discount amounts).
  15. In the event of a return of a product for any reason for which an Eldo-check was issued, the Eldo-check is blocked and becomes unavailable for use. If the Eldo-check has been used, the buyer is obliged to return the goods that were partially paid for by the Eldo-check.
  16. The “Issue and acceptance of Eldo-checks” promotion does not apply to goods participating in other promotions.
  17. The promotion applies only to consumers within the meaning of the Russian Federation Law “On the Protection of Consumer Rights”.
  18. It is not possible to use Eldo-check when paying for Apple brand goods.
  19. In case of payment (or partial payment) for the purchase with a Gift Card, Corporate gift card, or EPS, Eldo-check is not issued, no discount is provided for Eldo-check.
  20. If the Eldo-check is lost, the Eldo-check will not be restored and no discount will be provided.
  21. If an Eldo-check is used to pay for a purchase, including partially, it cannot be reused.
  22. The promotion may be terminated early if all promotional items are sold.
  23. The rules of the Promotion are subject to change without prior notice to buyers.
  24. The organizer of the action is LLC "ELDORADO", 125493, Russia, Moscow, st. Smolnaya, 14, OGRN 5077746354450

The Eldorado online store offers customers a wide range of household appliances and household goods. Here you will find everything: from cotton swabs to a washing machine. You no longer need to run all over the city looking for the necessary goods. Now you are just a couple of clicks away from a new computer or microwave oven. And Eldorado promotional codes will allow you to save a lot of money when making purchases in this store.

Where and how to get a promotional code?

You can get a discount coupon in Eldorado as follows:

On the website, use the search bar to find the Eldorado online store. Select the required coupon, click “Show promotional code” and copy it to the clipboard.

Go to the store's website, select a product and add it to your cart.

Go to cart to place your order. At the bottom there is a field for entering a promotional code. Paste the copied “text” and click “Activate”. The price of your purchase will automatically change to reflect the discount.

Eldorado internal promotions

  1. If you want to exchange your old equipment for a new one, then Eldorado will help you do it. When you return old household appliances, you receive a discount on new ones.
  2. The "Promotions" section contains products by best prices. Stay tuned, promotional products are updated every month.
  3. Product of the Day offers a one-day discount on a specific product.
  4. The company has developed its own bonus program"Club Eldorado" Regular customers accumulate points that can be used to pay for up to 100% of the cost of purchases. Special discounts are also available to Club members.
  5. Subscribe to the company's newsletter and receive additional bonuses.

You can find out about these and other interesting offers on the official website.

"Black Friday" and "Cyber ​​Monday"

Every year Eldorado takes part in sales " Black Friday" and "Cyber ​​Monday". Black Friday begins on November 29, 2018. The next Cyber ​​Monday promotions are scheduled for the end of January.

How do you pay for goods when ordering online?

  1. Cash upon delivery.
  2. By bank card via the Internet or to a courier via a mobile terminal.
  3. Bonus card points.
  4. Purchase on credit. To do this, you need to select pickup from the delivery options on the website. Then go to the desired pickup point and receive a sales receipt. Please contact a bank employee with the check. If the answer is positive, you can pick up the goods.
  5. Gift card.

Delivery, exchange and return

Eldorado hypermarkets sell equipment and items for the home, repairs and gardens, electronic devices for work, learning, entertainment. The chain stores are open in almost 200 cities.

The company is a repeated nominee and winner of sales awards non-food products and services. The Eldorado Service subsidiary helps clients with delivery and installation, setup and repair of purchased equipment.

Catalog

The online store contains more than 20,000 items in various categories:

  • television, audio, video equipment, auto products;
  • smartphones, tablets and smart gadgets (watches, scales, bracelets, virtual reality glasses);
  • computers, laptops and related electronics (office equipment, gaming and network equipment, peripherals, information media);
  • equipment for beauty and health (electric shavers, toothbrushes, manicure sets, epilators, hair dryers and hair curlers, scales);
  • baby thermometers, night lights, sterilizers, baby monitors, breast pumps;
  • devices for the Smart Home system, for video surveillance, photo and video recording;
  • household appliances for cleaning, washing, cooking, storage, clothing care, climate control;
  • software, games, antivirus programs, OS, office applications;
  • accessories and consumables (batteries, cartridges, adapters, protective cases and films, external memory, stands, headsets, styluses, microphones and remote controls).

The company's strategic partners are Samsung, Honor, Braun, Apple, LG, MSI, Asus, HP, Bosch, Sony, Xerox, Beko and many other brands. Thanks to this, the store offers only licensed products without markups.

Ways to save money at Eldorado

If you are looking for “life hacks” on how not to overpay in retail chain stores and on eldorado.ru, pay attention to our tips.

  1. On the main page of the site there is a “carousel” with discounts, current terms of installments, cashback and acceptance old technology for recycling to receive a discount.
  2. Look for the Sale, New and “Hit” icons, see the “Sale” section.
  3. Promotions are collected in the “Promotion” tab and sorted by location. To participate in some of them you need to receive a promotional code.
  4. Apply for a Home Credit Eldorado card and pay with it on the website and in hypermarkets. This way, you will have access to increased bonuses for the promotion, which can be used to pay up to 100% of the cost of your next purchase.
  5. Join bonus club"El Dorado". Using an electronic or plastic card, you can accumulate points and spend them at the checkout or in your “Personal Account”.
  6. Official groups on social networks regularly hold competitions with gifts and publish useful news.
  7. Use the promotional code from the site. It can also be combined with many company discounts or promotions.
  8. After subscribing to the company’s newsletter, new customers are sent a welcome coupon by email.

How to apply a promotional code?

The special codes that you see on this page consist of numbers and letters. After activating them, you will have access to a secret discount: to do this, follow a few simple steps.

  1. Select a promotional code from those provided. Please note that each promotion has its own terms and conditions.
  2. Copy the unique combination from the pop-up window.
  3. Go to www.eldorado.ru, use the search by category and discount sections.
  4. On the product card, click “Quick order” or “Add to cart”.
  5. When you're done shopping, click on the cart icon.
  6. Enter the promotional code in the appropriate field and activate it. The discount will be recalculated automatically.
  7. Complete your order, enter your contact details, select Additional services, delivery and payment method, as well as recommended related equipment.

With Eldorado promotional codes, high-quality equipment and electronics have become even more accessible. All you have to do is choose everything you need and enjoy good prices and generous bonuses. Don't forget to visit us periodically: every month a new discount awaits you.

  1. The promotion “Issue and acceptance of Eldo cards” (hereinafter referred to as the Promotion) takes place in two stages: issuance of Eldo cards and acceptance of Eldo cards.
  2. The buyer becomes a participant in the Promotion only at the time of payment and receipt of the order, and not at the time of its creation. those. If an order for a promotional product was placed during the issuance period of Eldo-cards, and paid for at the end of the issuance period, then the buyer will not be issued an Eldo-card. Similarly, for accepting Eldo cards, if the order was placed during the period of acceptance of Eldo cards, and paid at the end of this period, then the discount on the Eldo card will not be issued.
  3. Stage 1 - issuance of Eldo cards from December 11, 2018 to January 7, 2019. When ordering a promotional product (the product participating in the promotion is highlighted with a special nameplate) on the online store website for pickup and paying for this order at the store’s checkout, the buyer receives one or more Eldo cards with fixed denominations of 500, 1000 or 2000 rubles or an Eldo card on a cash receipt, total amount which will be the size indicated on the nameplate.
  4. Stage 2 - acceptance of Eldo-Cards from January 8 to January 28, 2018. When using an Eldo card, the buyer can receive a discount of up to 30% on the amount of goods purchased in the online store. At the stage of accepting Eldo cards, certain goods are included in the Promotion, subject to pickup from the store. The discount is applied at the store checkout.
  5. Orders with online payment and orders with delivery to the customer’s address cannot be paid with coupons
  6. The Eldo card under the “Issue and acceptance of Eldo cards” promotion is used as a means of payment when paying for a purchase at the store checkout
  7. Discounts on Eldo cards are cumulative. For one cash receipt You can get a discount on several Eldo-cards, but no more than twenty Eldo-cards.
  8. Cash is not issued using Eldo cards.
  9. Partial use of cards/coupons is not possible. The minimum purchase price when paying by card/coupon must be at least twice the face value of the card/coupon. (Payment by card/coupon for purchases of lesser value is not possible.)
  10. The Eldo card can only be used to pay for one purchase; when paying for the purchase, the Eldo card is redeemed.
  11. Upon presentation of Eldo-cards, the buyer can receive a discount on goods or services participating in the Promotion in the amount of the amount of Eldo-Cards available to him
  12. The promotion does not apply to all products, both at the stage of issuing and at the stage of receiving Eldo cards. For information about which products are not included in the Promotion, please contact the contact center.
  13. If an Eldo card is accepted, a new Eldo card will not be issued.
  14. You cannot receive a discount using the Eldo-card on products of the Miele Apple and Dyson brands.
  15. The promotion does not apply to goods purchased on credit.
  16. The promotion does not apply to payments for ELDORADO gift cards
  17. All products are certified. The quantity of goods participating in the promotion is limited.
  18. If a promotional product was purchased as part of the “Instalment” promotion, Eldo cards will not be issued. When purchasing goods under the “Instalment” promotion during the period of acceptance of Eldo cards, payment using Eldo cards is not possible.
  19. If you pay for your order with an Eldo-card received under previously existing promotions, an Eldo-card will not be issued within the framework of this Promotion.
  20. When returning goods of good quality for which Eldo cards were issued, Eldo cards are blocked and become unavailable for use. If, at the time of returning the goods for which Eldo cards were issued, Eldo cards were used in whole or in part to purchase the goods, the buyer is obliged to return the goods that were fully or partially paid for using the Eldo card. If the buyer wishes to keep the goods that were purchased using the Eldo-card, the buyer is obliged to purchase such goods for its full retail price.
  21. If a discount is provided for Recycling, an Eldo card is not issued and the Eldo card discount is not provided.
  22. If a discount is provided using an Eldo card, acceptance of the Favorable Discount card/coupon is not possible.
  23. If a discount is provided with an Eldo card, it is not possible to accept a coupon of 500 rubles for pickup.
  24. The promotion “Issuance and acceptance of Eldo cards” at the stage of issuance and acceptance intersects with other promotions in accordance with the terms of these promotions.
  25. For online orders in which the customer has already applied a promo code to the order, it will be possible to use the Eldo card, but the denomination will be reduced by the amount of the discount received using the promo code.
  26. For goods participating in the Promotion, bonuses are accrued to the bonus card of the ELDORADO Club loyalty program in the amount of 3.3%. If the product is also included in a promotion with increased accrual of bonuses, the buyer is awarded a bonus for the promotion with the highest accrual percentage.
  27. When paying for an order with a Home Credit - Eldorado bank card, 2.2% of the paid amount is credited to this card, in accordance with the rules of participation in the Home Credit - Eldorado program www.site/club/cobrand Issuer Bank Card Home Credit and Finance Bank LLC, General license of the Central Bank of the Russian Federation No. 316 dated March 15, 2012 (unlimited term).
  28. The promotion applies only to consumers within the meaning of the Russian Federation Law “On the Protection of Consumer Rights”.
  29. In case of payment (or partial payment) for a purchase with a B2B Corporate Gift Card or EPS, a discount on the Eldo-Card is not provided.
  30. Simultaneous payment with Eldo card and Bonus card Eldorado club is impossible
  31. In case of loss of the Eldo-card, the Eldo-card is not restored and no discount is provided.
  32. If the Eldo card is used to pay for a purchase, including partially, it cannot be reused.
  33. The rules for the “Issuance and acceptance of Eldo-cards” promotion may be changed without prior notice to buyers.
  34. The promotion may be terminated early by decision of the Promotion Organizer.
  35. The organizer of the promotion has the right to refuse the buyer to participate in the Promotion without giving reasons.
  36. The organizer of the action is LLC "ELDORADO", 105066, Moscow, st. Nizhnyaya Krasnoselskaya, 40/12, building 20, floor 5, premises II, room 3, OGRN 5077746354450

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