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To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since receiving the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel is " the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and new package it's been traveling for more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Today we will find out what kind of reviews Boxberry receives. This service has begun to interest many citizens in Russia. But what is it? What services does it offer? What should the public pay attention to before contacting it? Is Boxberry delivery service worth it? All the features of cooperation will be discussed below.
Description
Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many stores.
The advantage of Boxberry is that this delivery Mainly works with online stores. This means that the client can order something on the Internet and take advantage of delivery from BoxBerry. Within a certain time, the order will be transported and delivered to the customer.
We get it ourselves
Boxberry delivery is modern system transporting goods to their destination. What should you pay attention to first? What is the organization's significant advantage?
The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage rooms. At any convenient time, the client will be able to independently arrive at one or another point of delivery of goods and receive the order.
It is very comfortable. Boxberry also offers delivery services courier service. There is nothing surprising about this. In general, the organization pleases with its capabilities, and this attracts many.
Contacts
What contacts are suggested for contacting the company? In fact, there are a lot of rooms. But mostly they offer communication by telephone in Moscow. Boxberry delivery allows you to receive advice by phone and using the official website.
You can use the following contacts:
- 8 495 789 97 90, additional - 3070;
- 8 499 272 69 44.
If you don’t want to talk on the phone, It is recommended to use the form feedback or a special online chat located on the organization’s main page. With their help, you can easily keep in touch with Boxberry.
About employees
Reviews this organization gets a variety. There are some good ones and some not so good ones. For example, some emphasize not the most better job personnel. Or rather, couriers and call center employees.
Such statements are not so rare. Some employees do not have competent knowledge; they cannot provide proper assistance or provide quality advice. Some couriers do not in the best possible way navigate the road when providing services.
Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client; the call center answers all questions asked.
What to believe? It is best to maintain a neutral point of view. Boxberry really does good staff, but no one is immune from some incidents. There are conscientious workers here and not so conscientious ones. But there are only a few of the latter, and that makes me happy. They still treat customers very well.
Not always for individuals
Boxberry delivery earns a variety of reviews. Among them you can see opinions that contain indignation at certain nuances. This is not to say that clients express direct negativity, but there are some things that cannot be ignored.
In particular, Boxberry does not accept individuals at all points of delivery of goods, just as it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.
Similar situations ordinary people upset. But at the same time, they are not ready to refuse cooperation with Boxberry. It is not critical, but it is advisable to clarify where the point of work with individuals is located. Then there will be no special complaints about the work of the organization.
Prices
What other reviews does Boxberry delivery service receive? Some clients indicate that the organization pleases with its prices. The exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.
It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane, budget prices. In some cases, the organization allows you to receive parcels without payment. It is recommended to clarify details by calling the previously indicated numbers or using the feedback form.
Schedule
Boxberry is a delivery service that, as some customers complain, does not offer the best hours. In general, there are no complaints about it. But along with this, recipients and senders sometimes say that it is not entirely convenient that delivery does not work on weekends.
It is also not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember it. On weekends Boxberry is not open at all. And on official holidays, the work schedule must be clarified. This is a purely individual question.
Calculator
Boxberry receives quite good reviews from customers. Many people point out that the exact cost of delivery of a particular product can be calculated without outside help or much work. Just use the online calculator on the organization’s official page.
This service works great. He is admired and legal entities, and physical. No one hides how much it will cost to contact an organization with a particular parcel. Everything is fair.
Delivery period
Boxberry receives good reviews not only for its prices, but also for fast work. Most consumers emphasize that parcels are sent as quickly as possible and delivered as well. They try to do this without delay.
On average, you will have to wait about 7-10 days for a parcel, but a lot depends on where it is sent from. This is the deadline quite often indicated by clients. However, sometimes delays occur. But the overwhelming majority of reviews indicate that Boxberry really does try to deliver packages to its customers quickly. It is for this feature that many people prefer the BoxBerry delivery service.
About pick-up points
What can you say about Boxberry pick-up points? In addition to their work schedule, there are several more features that everyone should know about potential client. What is it about?
The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find goods delivery points. And this does not take into account the fact that individuals are not served everywhere. Some people also point out that Boxberry disguises some of its distribution points. More precisely, as already mentioned, problems arise with finding specific branches.
But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However, this delivery service is developing. Therefore, questions about the number of delivery points may be resolved in the future. All this is not a reason to refuse cooperation with the organization.
Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.
There are also international offices that allow you to optimize the delivery of goods before they cross the Russian border. In this connection, the company also carries out activities on customs clearance cargo
A noticeable advantage of the Boxberry company is the fact that services for the delivery of goods or postal items are carried out not only at points of issue, but also with the help of a courier service. Thus, the customer, be it an online store or individual, will receive their cargo on a convenient day and time at the specified address.
The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the maximum favorable conditions for its customers for the delivery of goods.
The transport company Boxberry has its own website on the Internet, where you can track your order in real time using the shipment number. If you have any questions, you can contact us at any time hotline Boxberry, the numbers of which can be found in the directory or on the company’s website.
How to track a parcel
Currently, many stores and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Boxberry couldn't be simpler. You just need to have a device with Internet access and know the order number or invoice number (full number, including zeros). This way you can always track the entire order route, right down to the hour of delivery.
When working with Internet tracking, a situation may arise when the response “order not found” is received. Don't be afraid of this circumstance. All information about shipments is entered into the database only when a specific shipment arrives at the Boxberry warehouse. Sometimes, especially on the eve of the weekend or holidays, the information will be entered into the database on the next business day.
On the company’s website, when tracking a parcel, a detailed breakdown of delivery times (including remaining days) is given, a reminder is given about the final address (point of delivery), as well as the shelf life of the goods there.
Receive shipments
Individuals in whose name the cargo is sent can receive delivery in person at the delivery centers, or the company’s courier will deliver them to the specified address. In any case, you must have a passport in your hands, proving the identity of the citizen. This is the case if the goods have been paid for in advance.
In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the product so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data you need to go to Personal Area Boxberry.
You can also pay for goods at Boxberry branches, depending on the delivery conditions.
It must be remembered that the shelf life of ordered goods in Boxberry branches is limited. For different suppliers of goods they amount to a different number of days. You can obtain more information directly from the company's branches.
For individuals it is 5 working days. However, in any case, the shelf life can be extended; to do this, you need to contact the store where the goods were purchased.
If the goods are delivered to the specified address by a courier, he will first contact you by the specified telephone numbers as soon as the goods arrive at the Boxberry warehouse.
Purchasing goods from China
Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores are already own experience We were convinced that the most attractive platform is Aliexpress. It contains hundreds of thousands of different products produced by numerous Chinese companies.
It's hard to imagine what you can't buy on Aliexpress. Low prices, availability of Russian version trading platform, no cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.
The most attractive way to receive goods from a price-time point of view is to order shipment to the border with Russia. This will take very little time, and then, with the help of Boxberry’s logistics connections, you can carry out targeted delivery to any point within the country. At minimum costs Delivery times will be reduced quite significantly.
Delivery to the point of issue.
This is an inexpensive and convenient way to receive your purchases. Choose a Boxberry branch located near your home or office and pick up your order on your way to work, home, or during your lunch break. All pick-up points are easy to find thanks to bright signs. They are easy to reach: there are major transport interchanges nearby. You can receive your items at a Boxberry pick-up point in just a few minutes: there are no queues and no additional paperwork required. You can find the nearest branch and find out its operating hours on the Boxberry website.
Express delivery.
This is a comfortable way to receive shipments in person. When ordering courier delivery you will receive an SMS notification that the cargo has arrived in the city. After this, a Boxberry employee will contact you to agree on a delivery date and time. Delivery is made on working days. You can choose one of three time periods: from 10-00 to 14-00, from 14-00 to 18-00, from 10-00 to 18-00. The courier will additionally call you 30-60 minutes before arrival.
Important information:
1. Boxberry works with both individuals and legal entities.
2. Maximum amount one order is 300,000 rubles.
3. The maximum weight of the order should not exceed 30 kg or 15 kg - this depends on the specific delivery point you choose.
4. The length of one side of the parcel should not exceed 120 cm.
5. Everything Required documents are already in the box with your order, the pick-up point employee will give you a cash receipt.
6. Delivery times are always calculated in working days, so sometimes delays may occur.
7. It is allowed to open the original packaging and inspect the goods for compliance, but without starting the device, before paying for the order
To do this, you need to know your order number in the OLDI store (it starts with SchL and ends with -2018) and enter it in the appropriate field on the Boxberry website
Boxberry is a domestic delivery service that cannot yet boast of a long history - the service dates back to 2010. Tracking Boxberry by number will make your life easier - you no longer need to stand in queues and adjust to the branch’s work schedule. Now you can control the process yourself using a mobile device or computer. The postal operator positions itself primarily as an operator for the delivery of orders from online stores and other companies retail. In recent years, the company began providing delivery services for private shipments throughout Russia. Boxberry strives to develop, standing out from a number of similar companies. Every year the company introduces new technologies, it should modern trends development. Tracking Boxberry by order number is a convenient service for tracking location.
Boxberry is a subsidiary of the Ural-Press group of companies, which has existed since 1992 in the field of logistics and postal services. The company also deals with periodicals ( printed publications), providing subscription and delivery services for newspapers various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry carries out both delivery to regions Russian Federation, and beyond.
High quality
Order tracking by number is a modern way to control the delivery process. Thanks to our convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry cooperates with distance selling companies around the world, delivering packages using its own courier service or pick-up points. Tracking Boxberry mail items by ID through the service postal service will help you find out details about their location. You can find out the tracking number from the seller from whom you placed your order in the online store or look it up on the product page on the online resource. Having found out the number, consisting of Latin letters and numbers, you enter it into a special window, which will give you information about the parcel.
Connecting automatic notifications will save you from having to check the status of mail items manually. All changes will be sent immediately to mobile device or email in SMS format. The company works with online stores that are located not only in Moscow and St. Petersburg, but throughout the country. If you often use the services logistics companies, then registration on the resource may be required. Creating an account will allow you to save tracking numbers for all parcels and check online tracking of Boxberry mail items by track number.
Always at hand
Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking Boxberry parcels by number - today we guarantee the security of your order. If there is no information about the shipment of the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Tracking Boxberry shipments is possible anywhere with a stable Internet connection. For maximum comfort, the developers have created an application for smartphones. The mobile version of the site will allow you to move freely around the world - all information will be in mobile phone. Boxberry postal tracking by number mail ID will not be difficult and will save valuable time.
