Tax Code of the Russian Federation Store test retail computer equipment

Who depends more on whom: the seller on the buyer or the buyer on the seller? Not such a difficult question, but difficult to give a one-word answer. Especially in relation to the computer equipment market.

On the one hand, the buyer shapes the market. It is he who decides which of the selling companies he will give his honestly earned money to. Making a profit, as follows from the charter of almost any company, is the main goal of its activities. It turns out that the buyer shapes the market.

On the other hand, often firms that have Retail Stores, are also involved in distribution. And it is she who brings them the main income according to their statements, and retail market so, the minimum necessary addition to their business. It turns out that the seller is not so interested in the buyer, and if there are unique items in his assortment, the buyer is more likely to be interested in this seller. It turns out that the seller shapes the market?

How it really is, everyone decides for themselves. We assume the following: each company has its own principles, and no matter how they assure us otherwise, these principles are universal. Just as a person cannot be dishonest in one thing and honest in everything else, a company cannot treat its customers differently, whether they are partner firms or ordinary customers. After all, the same people are responsible for management, management, form style conducting business, forming a sales system.

It turns out that after all, the market is formed by the buyer. And a company that is interested in each of its customers, both retail and wholesale, will have an advantage over those who declare neglect of any sales sector, be it the buyer of one mouse or a pair of monitor trucks. At the same time, it is the buyer who can say what he expects from the company before the purchase, and to what extent his expectations were met afterward.

The choice of the fifth store for testing was due to the fact that we became interested in what the company that ranks first in .

Some lyrics

Those of us who have been interested in computers since childhood, who once began assembling and setting them up ourselves, have probably encountered requests for help in purchasing and setting up a computer. As a rule, such a request meant that people were ready to provide a certain amount for which you would select components, buy them yourself, assemble a system unit, install Windows and other extremely necessary programs on it, and then you would also save this computer, which was suffering from problems. as a result of incorrect actions of its owner.

At the beginning, many people enjoy the process of choosing components, choosing a company to buy them, and assembling a computer. Something in between Lego constructor for adults and assembling a puzzle. Many of us who are not involved in the sale of computers and components have assembled dozens of system units. However, starting from a certain level of professionalism, most people become not as interested as at the beginning.

We begin to choose simpler configurations, closer companies, install programs automatically and a standard set of them. We become the very “professionals” of the computer market that computer store salespeople don’t like so much.

Now let’s imagine that there is a certain company where you, who come to buy components, are seated in comfortable chairs. Nice models serve beer and juices while you and polite and experienced consultants choose the items that interest you. Then, within a short time, they are brought out to you while you pay for the purchase in any form convenient for you from a polite and helpful cashier. Other consultants carefully pack your components in branded bags and leave the coordinates of one of them for contact in case something goes wrong.

Fiction, would you say? Doesn't this happen? True. Although many of us would be willing to overpay a lot for such a service, especially if it is the money of another friend who has turned to you for help. On the other hand, the good thing about an ideal is that you can strive for it. Surprisingly, in many companies the idea of ​​what the customer wants does not coincide with what he really wants. And the result is dissonance.

Knowledge is always an advantage!

The site of the company

The F-Center company website is located at http://www.fcenter.ru. It is made in white and green colors with bright icons on top. On the first page there are:

• news
• links to articles
• list of latest arrivals
• links to the Internet and three regular stores
• F-Center news
• visitor entrance
• basket

The site makes an extremely pleasant impression, it is easy to use and is also quite information-rich. Looking into the future, let's say that the website and online store of the F-Center company turned out to be almost flawless, which cannot be said about the rest. In general, the site is quite user-friendly and opens correctly in Internet Explorer 6, Mozilla Firefox and Opera, the price list is available immediately.

If you register on the site (a simple operation), the visitor has the opportunity to choose one of five color schemes for the site and customize the appearance of the main page and second-level pages.

Price list and online store

By following the “price list” link, we find ourselves, oddly enough, on a page with a price list, also known as a catalog, also known as an online store. In addition to the “online price list”, there are the following options for downloading: full price list in html format(1130 KB), zip (160 KB), as well as separate price lists for each of the three stores in MS Excel format, archived in zip (about 300 KB).

The price list in MS Excel format contains information about the product, its code, four ruble prices and four in USD, for different volumes of purchases, as well as the warranty period. The type of packaging and quantity remaining are also indicated. True, this column is not signed, and one can only guess about its meaning. Because of large quantity columns, the price list turned out to be very wide and does not fit on the monitor screen. Of course, this is not a problem for the Excel format, but it could be done conveniently by default.

As for the price list on the site, it is divided into fairly detailed categories. There are filters by various categories, perhaps, any that may be needed. There are very nice photos for almost all types of goods, excellent descriptions, links to the manufacturer’s website. However, we also found a fly in the ointment. So in this case, we were interested in a TV tuner for the PCMCIA connector, and were very surprised that not a single such tuner was available in the tuners section. They were later found in the “devices for laptops and PDAs” section, where it’s not so easy to find them without filters.

The description here turned out to be excellent, there are all the necessary photographs and technical specifications. The F-Center catalog turned out to be one of the most convenient that we have tested so far.

The online store is made conveniently, this time the cart was easy to find, since it is displayed as a separate icon and is always on top. In the event that we do not want to fill out the form with name and address, we are invited to call. We thought about it and that’s exactly what we did. What came of it - read on.

If the order was placed before 20.00 of the current day, the goods will be delivered on the next business day. For a private person, the cost of delivery service within the Moscow Ring Road is 200 rubles. regardless of the purchase price. It is possible to deliver goods outside the Moscow Ring Road, to the nearest Moscow region, with an order amount of more than 20,000 rubles. The delivery cost in this case will be from 200 to 300 rubles. For legal entity The delivery service within the Moscow Ring Road is free.

The online store also features advertisements with photographs of new items, bestsellers and special offers.

Location diagram

From this place we are looking only at the F-Center store on Babushkinskaya, on Sukhonskaya Street. Subsequently, we will test the rest of the company’s stores, now we are talking about only one.

When we select a store, we are taken to a page with its description. There are many photographs here, both from the outside and from the inside, coordinates, opening hours. The route map located here is not very convenient, but there is detailed descriptions, how to get to the store from various starting points. True, in these descriptions there are no maps or photographs anymore (for those traveling by public transport). For motorists - everything is there. What is the reason for this stratification of property is not clear to us.

Store location

The store is located near the Babushkinskaya metro station, the road to it runs through the park (extremely safe at any time of the day, according to employees of the F-Center company), or on foot along Dezhneva Passage, then along Sukhonskaya Street, and then turn onto Molodtsova Street. The journey on foot takes about 17 minutes.

Also from the metro there is minibus No. 9, it stops on Dezhnev Passage. You need to exit the metro from the first car from the center. As the relative center of Moscow, we chose the Okhotny Ryad station for this and all subsequent reviews. The metro travel time to Babushkinskaya station is on average 29 minutes. We discovered the first advertising poster for F-Center right at the metro station.

As usual, we decided to call in advance and reserve the goods by phone, and at the same time, consult. The first time the phone was busy, the second time a thoughtful girl answered the phone. We outlined the situation to her and said that we wanted to get a preliminary consultation on which tuner we should take. The girl said that she would switch us to a specialist who would advise us. The consultation turned out to be unusually short: - I’m assembling a system unit and I’m busy. Call this girl back again, he advised us. Since this did not expand our knowledge about PCMCIA tuners in any way, we called back again, and the same girl answered the phone.

We described the situation to her, she said, wait, and for three minutes we listened to music. Then she picked up the phone again and asked, what exactly are we interested in? We need a tuner with best quality reception - we said. Let me clarify, it’s a moment,” she answered, and we listened to the music for another three minutes. Then she picked up the phone again and stated that all PCMCIA tuners are about the same. If so, we reserved one of them, indicated our last name, and asked how best to get there. The girl mixed up the metro exits, but told us about the 9th minibus, which there is not a word about on the website.

Therefore, we left the metro not where expected, but we quickly found our bearings and found a minibus stop. After 10 minutes she arrived and took us to the store in five minutes. At every turn of the minibus, we noticed a billboard advertisement in the window, similar to what we saw in the subway.

As a result, from exiting the metro to the entrance to the store, the journey took us about 25 minutes, of which 10 were searching for a minibus stop when exiting the wrong car, 10 waiting for it, and 5 of the trip itself. Driver minibus was aware of the location of the store and dropped us off right in front of the entrance.

It’s almost impossible not to notice the store, also because of the joyful resemblance of a hot air balloon. We cross the square and find ourselves at the entrance. Thus, if you use the girl’s recommendations from your phone, but leave from the right exit, the journey from the metro will take on average 15 minutes by minibus. But you won’t be able to go back to the metro so easily. You need to walk either through the park (the same 15 minutes) or to Dezhnev Passage for about five minutes. The store has a parking lot for approximately 30 cars.

Store structure

The store is located on one floor. We enter, and immediately in front of us there is a large trading floor.

Monitors, printers and cases are placed on the shelves; switched-off laptops and other computer peripherals are in the cabinets. The hall was large, there were about twenty people in it with us, but there was enough space and there was no crowd. In the hall there are three consultants equidistantly at their workplaces, reminiscent of a podium for speaking at meetings.

There are two additional halls: literature and software, and computer accessories. The halls are located immediately to the right of the entrance, one before the consultant, the other after. There are also a couple of TouchScreen terminals, but you can’t write anything on them yet; they only allow you to view the catalog. Managers sit in the center of the hall and check out the goods; the cash register is located further down the road on the left.

After payment, the buyer waits until his number lights up on a small screen, after which he goes to the delivery area. You can also wait on the sofa, designed for 7-8 people in front of the TV. Then the storekeeper issues the goods, you sign the guarantee and that’s it, the process is over.

There is also a pleasant, although not entirely simple, opportunity to look at the product before paying, and the exact copy that you will then buy. To do this, we approach the manager, ask to write out the goods “to view, without payment” - the manager prints an invoice (which may be needed later) and we go to the waiting sofa. When the product appears at the pickup point, you will be asked to go to the checkout point (to the right of the pickup point). The delivery employee will unpack (of course, if the packaging of the goods allows for the possibility of a reverse operation) the goods and, if necessary, demonstrate it in action. Of course, there are limitations - for example, they won’t show you the printer in action. If you like the demonstrated product, then you and the previously received invoice simply go to the cashier. After payment, you will be given exactly the product you just checked. If you are not interested in the product, then you happily leave the invoice to the delivery employee as a souvenir.

Payment is accepted in rubles, bank cards (without interest), and next to the cash desk there is an exchange office that allows you to exchange your currency. for rubles. When comparing prices in USD from the price list, keep in mind that the rate is C.B. rate +3.83%.

Purchasing process

We entered the store and found one of the consultants right in front of us. Unfortunately, he was busy, and we stood up after the consulting person. The man demanded that the consultant explain to him why the tuner had a video input? How can this be recorded from video to a tuner? You can’t use a tuner, the consultant answered, but you can use a laptop using a tuner. Why then does it have a video input? — the buyer continued to press his line. To record. To the tuner? - he persisted. Realizing that this conversation would last for at least five more minutes, we went to wander around the store.

Another consultant was also busy, and the third was absent at the moment. In the end, the first one was free and we approached him with our favorite question about the reception quality of PCMCIA tuners (apparently, there was a day when everyone was buying tuners, which is not strange, considering the World Cup, combined with the summer holiday period). We would rate the quality of the consultation as good, however, the consultant did not recommend reading a single site on this issue, which is definitely an omission. We know one for sure. We would like to note the politeness with which he explained his question to the previous buyer over and over again.

We then told him that we made a reservation but forgot the number. Our reserve was quickly found by name, filled out and printed. Then we went to the cashier, where we paid for our purchase. The waiting time for our number to appear on the board was four minutes. We went to the delivery area, where the employee somehow arrogantly, without getting up from his chair, handed us a box. “Sign,” he said. Let's check - we disagreed. Also condescendingly, the worker, without rising from his chair, opened the box and handed it to us. Everything is fine, we agreed. As a result, the purchase time took 14 minutes, of which we waited 5 minutes for the consultant to become available.

The store is designed for approximately 40 people per hour, with only 8 waiting places. If the number of customers increases, there will be queues at the checkout and checkout, and there will be nowhere to sit while waiting for an order. Also, the store does not have a single payment machine. cellular communications, coffee machines, toilets and more. We can say that there is no infrastructure, with the exception of a sofa and a TV.

Guarantee

The F-Center company received its award due, among other things, to the quality of its warranty service. Moreover, there is a money-back service on most products in the first two weeks. In many warranty cases the company is coming towards the buyer, which cannot but rejoice. Otherwise, standard warranty rules apply.

Price level

To determine the price level, the following methodology was used, although in relation to the F-Center company everything is much simpler, but nevertheless:

The price level in the F-Center company is average ( C = 1).

Final table

To summarize, we put the main parameters into a single table:

Notes:
1 - assessment of site convenience in points from 1 to 10
2 — rating of information content and convenience from 1 to 10
3 — informativeness of the diagram and its correspondence to reality
4 — time by metro from the center + walking from the station
5 — in points from 1 to 10
6 — signs on the store, directional signs
7 — presence of goods displayed on display windows, Internet terminals and other things
8 — completeness and competence of consultation on technical issues
9 - in this particular case
10 — arrangement of waiting area, availability of chairs, coffee machine, magazines, TV and other things
11 - in isolated cases.

Total

We liked:

• Availability of signs along the road
• Small number of buyers
• Possibility of booking goods
• Availability good internet store
• Polite and friendly consultants
• Availability of money-back
• Fast purchasing process, with a small number of buyers in the hall
• A large assortment

We didn't like:

• Distance from the center and significant travel time
• Careless telephone consultation with requests to call back
• The arrogance of the delivery worker
• Small number of waiting places
• Poor infrastructure
• Inability to leave the store by public transport

To summarize: a pleasant store with large retail space, a good level of consultation and a large selection of goods on display. The distance from the center is a bit of a minus, average prices and the lack of opportunity to have a snack or something else after a long trip is also not very good, but at the same time there is a good catalog and an excellent online store. Apparently, the advantages, after all, outweigh the disadvantages and that is why the company is in our rating.

From company

The F-Center company has read the text of the article prepared for publication and promptly provided us (and you) with its comments.

Once upon a time, our company conducted sales training among “combat personnel,” that is, among those who directly work with clients - in the hall, on the phone, in service center and so on. The key phrase that sounded like a refrain throughout all classes was “The buyer brings us our salary.” And we continue to constantly remind our employees of this phrase.

We are flattered by the honor that was given to us - the opportunity to insert your comment into the author's material about our store. And we will be happy to take advantage of this by commenting on the disadvantages noted in the article.

Yes, alas, our store is on the street. Sukhonskaya is quite remote from the center of Moscow and, in fact, is accessible and convenient only for residents of the North-East Administrative District. But this is an objective reality, alas, our company does not have a full-time genie who could, with a wave of his hand, put our building somewhere in the Red Square area... Yes, this is probably not necessary, that’s all large quantity people prefer to shop closer to their place of residence, and not in the Center... And North-East Administrative Okrug, as far as is known from statistics, is the most densely populated area of ​​Moscow. Another question - and this is our shortcoming, which we will try to correct - is that there are no stores of our company in the South and South-West of Moscow, and, accordingly, our goods are still inconvenient for residents of these areas to purchase. However, this can be partially offset by having an efficient online store, such as we have.

Careless consultation over the phone - yes, this is our fault. Why this fact happened (it is not typical, believe me...) - the consultant was really busy, tired, had a sore throat - of course, the client does not care, the main thing is that this was the fact. Well, thanks for the signal, as they said before, now we have a chance to improve our weak point. :) Currently, vacancies are open for technical consultants in the company's Unified Help Desk, so that they can work only with “telephone” clients, so war has been declared on careless consultations to the bitter end.

The phrase “We went to the delivery area, where the employee somehow arrogantly, without getting up from his chair, handed us a box. “Sign,” he said. Let's check - we disagreed. Just as condescendingly, the worker, without rising from his chair, opened the box and handed it to us. Everything is ok - we agreed." Of course, it’s not very good that the Mystery Shopper formed a subjective opinion about the “arrogance” of the employee... It turns out that clarity, organization, and so on - everything is OK (the waiting period for a purchase is 4 minutes, as indicated in the article), let down the feeling of the atmosphere... Probably , it's time to introduce a corporate standard for smiles. :)

Small number of waiting places. “The store is designed for approximately 40 people per hour, with only 8 waiting places. With an increase in the number of customers, queues will appear at the checkout and checkout, and there will simply be nowhere to sit while waiting for an order.” The store can handle more than 40 people per hour - tested in practice. :) At the same time, the waiting time for goods should tend, as mathematicians say, to zero :). Perhaps one or two more sofas in the sales area would create the appearance of greater care for visitors, but, believe me, there is no vital need for them.

We do not strive to create comfort in the queue, but to minimize the queue itself. If you were to go into the neighboring building where our company’s service center is located (and where visitors, by definition, must wait for some time while their problem is solved), you would see circular sofas for a much larger number of seats plus free Internet access , plus a toilet for visitors...

Special mention should be made of the machines that you mention in the article: payment for cellular services and the sale of coffee and tea drinks. We had experience installing similar machines in a service center. This is unprofitable for the companies that provide these machines (the flow of people wishing to do so is not large enough to get the required level of turnover). And the installation of a drinks vending machine in the area of ​​open display of goods (and the store on Sukhonskaya is entirely built on the principle of access to goods in display cases, monitors, printer system units can be touched with your hands, “touched”; behind the glass there is only small and/or very expensive items) - I'm sorry, but this is against all the rules of trade. Another question that we are currently considering is whether to use part trading floor like a mini-cafe, but it all comes down to a huge amount permitting documents and some technological difficulties of operating a catering outlet in our state. And we are a disgustingly law-abiding company...

The F-Center company also provided high quality photos, making everything clearly visible, as well as correcting a couple of factual errors. It’s very nice when there is such a reaction to our work, which speaks of the company’s self-confidence, and therefore of a well-built business. We hope that as a result of our work there will be even fewer disadvantages and more advantages.

Shop "F-Center Online"

Address: 141031 , Moscow region, Mytishchi, Borodino village, Ostashkovskoe highway, possession 53, building 4

Single help phone number:

Schedule:

Accepting orders via the Internet:

around the clock

Saturday until 22:00
Sunday from 10:00 to 22:00

Monday-Friday 24 hours a day
Saturday, Sunday from 10:00 to 20:00

Attention to clients those wishing to take advantage of delivery to Euroset / Svyaznoy stores!
Reservation of goods and their shipment to the logistics service for delivery to the desired points is carried out only on weekdays. If your order is placed on the weekend or holidays, the operator will contact you no earlier than the next business day.

Monday-Friday from 10:00 to 20:00
Saturday from 10:00 to 18:00

Monday-Friday from 11:00 to 18:00

Attention to clients

How can I get to

Travel by public transport

When traveling by metro to the Medvedkovo metro station - last car from the center. Coming out of the metro, turn left, then follow the above-ground pedestrian crossing across Grekova Street to the route bus stop 314 or minibus 279 , 166 , 314K or 581 . Drive to the stop " Trading house Borodin, Azbuka Vkusa store (stop on request).

On the left side of the Azbuka Vkusa store you will see a five-story (white and green) office building behind a fence. Entrance through a glass checkpoint to the 3rd floor of the building to receive a sales and cash receipt.

You can also obtain a pass at the checkpoint for vehicles to enter the territory.

Attention to clients, pickup from the online store warehouse is possible only after confirmation of the readiness of your order by the manager.

Travel by own transport

You leave the Moscow Ring Road towards the region along Ostashkovskoye Highway. Approximately after 3.5 kilometers on the right side in the direction of travel, after the ABC of Taste store, behind a pedestrian traffic light you will see a five-story (white and green) office building. Entrance through the glass entrance to the 3rd floor of the building to receive a sales and cash receipt.

Attention to clients, pickup from the online store warehouse is possible only after confirmation of the readiness of your order by the manager.

Operating rules

The online store sells goods remotely on the basis of familiarization of the consumer with the proposed description of the goods.

Regulations

The activities of the online store are regulated by the Law “On the Protection of Consumer Rights” and Decree of the Government of the Russian Federation No. 612 of September 27, 2007 “On approval of the Rules for the sale of goods remotely.”

Details of F-Center Online LLC

OGRN 1075029012365
141031, Moscow region, Mytishchi, Borodino village, Ostashkovskoe highway, property 53, building 4
TIN 5029109426
Gearbox 502901001
Account number 40702810038000232876 in PJSC Sberbank
account 30101810400000000225 BIC 044525225

Product check

Checking the functionality of goods sold remotely is carried out by the client upon conclusion of the purchase and sale transaction and is not included in the list of services provided by the online store. However, in an effort to satisfy the client’s needs as much as possible, we carry out pre-sale testing of the following groups and types of goods:

1. Laptops (check for the absence of “dead” pixels on the screen);
2. LCD monitors (to check for the absence of “dead” pixels on the screen);
3. Cameras (to check for the absence of “broken” pixels on the screen, as well as on the matrix of the photosensitive element);
4. Computer cases (appearance);

Such testing in no way affects appearance and product packaging.

If any defects are detected in the product and it is impossible to replace it, the manager will call the client to agree on further actions, up to and including cancellation of the order by the client.

The appearance and completeness of the goods are checked by the buyer upon delivery of the order. Return Money for erroneously purchased goods is made within 7 days from the date of delivery of the goods if the goods have not been used, they have been stored marketable condition and consumer properties. Refunds paid for faulty or erroneously purchased goods are made to the address: Moscow, st. Sukhonskaya, 7a on Tuesdays and Thursdays from 10:00 to 19:30.

Attention! If you paid for the goods with a plastic card, you need to take it with you to process the return: refund in in this case will be carried out exactly on your card.

Company "F-Center", created in 1993 year as an office trade enterprise, today it is one of the largest in terms of sales volumes retail chains Moscow. "F-Center" is engaged in the sale of computers own production under the Flextron brand, components and peripherals from leading manufacturers. The company's strategic interests also include wholesale , work with Moscow and regional partners. One of the company's strong business areas today is information resource V global network

Internet.

Computer service Internet. on the street Molodtsova. The spacious premises have all the conditions to ensure maximum comfort for clients: convenient working hours, a guarantee of repairs in a short time, polite and competent engineers, sofas for visitors. The center also produces service maintenance components and office equipment sold in any of the F-Center stores, installation and configuration of licensed software owned by the customer.

The company's management thinks correctly organized service the key to the development of a civilized market in Russia.

our clients

The department for working with wholesale clients interacts with all regions of Russia. Today the network of F-Center partners covers 350 companies. The product range is more than 7 000 positions, which allows us to satisfy the needs of clients of any level. Constantly increasing its product offering and maintaining an impeccable level of service, the company is rapidly expanding its sales network. Flexible price policy, an improved system of discounts, ongoing marketing promotions, and well-thought-out logistics allow customers to make purchases as profitably and efficiently as possible.

Information portal on the Internet

In an effort to increase the quantity and quality of services for computer equipment buyers, the company has developed informational portal on the World Wide Web, which is constantly developing and supporting. User on the site personal computer can find the latest information about information technology, computer equipment, components and peripherals.

Awards, diplomas and gratitude

F-Center has received many awards and thanks from clients and partners. Thanksgiving letters came to the company from the Committee on Information Policy and Communications of the Federal Assembly of the Russian Federation, the State Duma of the Russian Federation, the Prefecture and the Main Department of Internal Affairs of Moscow of the North-Eastern Administrative District, the District Administration "Yuzhnoye Medvedkovo" and others government agencies, law enforcement agencies and commercial firms. "F-Center" is a laureate of the First All-Russian competition

"Labor glory of Russia 2000".

Director of company

Korotkevich Alexander Mikhailovich

Now the F-Center company employs a team of brilliant professionals. Their skill and wealth of experience ensure the success of the company and its clients. The professionalism of our employees, who have accumulated extensive experience in the computer market in various fields, is well known both to partners and representatives of other companies operating in the field high technology. Dynamically growing business in the IT field requires constant professional improvement and constant growth of qualifications. We make every effort to support the highest professional level of specialists. The company's personnel improve their skills through seminars and trainings conducted by both equipment suppliers and independent experts. The company employs certified specialists in Intel, HP, APC, D-Link technologies, etc.

Corporate culture

The whole history of the F-Center company is the story of creating a team of like-minded people, establishing strong relationships with partners, working for common success, for long-term strategic goals. That's why great importance the company gives corporate culture, introduction of non-material incentives for personnel, use of social benefits. A comfortable conference room, equipped with the most modern presentation, sound and video equipment, makes it possible not only to organize seminars and trainings, but also to hold corporate events at a high level.

Annual meetings allow employees of such a large company to get to know their colleagues better and unite the workforce. Any event held by the F-Center becomes a meeting of friends, filled with genuine interest, warmth and attention to each partner. "F-Center" - energetic, dynamic growing company . Hundreds of partners in Russia have appreciated the advantages of working with the company thanks to a well-developed supply system, optimal prices, flexible financial schemes, full information support , highly qualified and friendly work of its employees. Our goal is to develop a mutually beneficial business, supported by advanced technical innovations and marketing initiatives, offering a wide range of products and services that best meet customer needs, look forward, constantly be in .