Belta by personal account. ByFly personal account - information for users

Lending 18.04.2020
Lending

Modern world does not exist without the Internet. A large number of various companies offer various types of communication. BayFly by Beltelecom guarantees its subscribers high-quality access to a wide network by wire and wireless technologies.

With the help of the main page of the official website of the byfly, the user's personal account can be opened in just a few very simple mouse steps. List of company opportunities for individuals and legal entities quite wide and advanced.

The process of registering a user on the company's online resource is automatic, that is, the company itself registers the user in the system and the subscriber is provided with ready-made information for access during the connection of the contract.

The operator himself is obliged to explain everything to the user and give everything necessary to enter the personal account page of Beltelecom Byfly. Further, the subscriber gets access to a personal account, where he can get acquainted with promotions and tariff changes.

It is also possible to check the account balance on the website in the account sections, when the subscriber is able to view the account status and pay for services online without leaving his home remotely.

Features of registration for legal entities

Legal persons and corporations, respectively, also receive all the information necessary for registration from ByFly operators. Basically, the differences in the registration process lie only in some clauses of the contract.

For organizations and legal entities, the contract and its terms are considered separately and are additionally negotiated. Details are easy to see on a special page of the official website.

Entrance

ByFly, in accordance with the new pace of development, takes care of its customers and provides them with the opportunity to remotely connect to the account and guarantees the execution of operations and account control directly from mobile phone or personal computer.

Logging into your account is quite simple and is just a couple of clicks of a computer mouse. By activating the access page using a specialized link or section on the site, the user must enter his data acquired at the conclusion of the contract.

The main page of the official site already has all the main sections and urgent tariff updates.

Password recovery

Each person can lose access to a personal account. And so the employees of the company created the possibility of returning access. The user just needs to click on the link in the login form, after which a page with input lines will open. Next, the subscriber enters personal login website, e-mail and a special code (captcha), after which the entered data is confirmed.

On the server, the data is checked and the user receives a one-time password to enter the account. Next, the subscriber needs to enter a new password.

Login for legal entities

For legal persons there is no special algorithm for entering the site. Also, receiving all the information from the network operators, the entrance is made through a special form on the site.

Benefits and Opportunities

With the help of an online resource, the user opens up many unique opportunities.

After registration, the subscriber receives the following benefits:

  • easy viewing of updates and ByFly promotions;
  • easy account login;
  • possibility of round-the-clock communication with technical support;
  • control of the state of the account;
  • remote online payment;
  • familiarization with new tariffs;
  • remote connections.

Registration on the site allows a permanent channel for communication with the company's operators. ByFly from Beltelecom is known not only for Internet services.

The network has departments dealing with 2G / 3G systems and wireless Wi-Fi connection, the connection to which is made by purchasing special cards. Communication is provided over a large area and the company guarantees the quality of the connection and network coverage.

FAQ

With the help of a bright and simple website interface, any subscriber of the company can find a lot of useful information sorted by operators into specialized sections.

Employees foresee all possible questions that users may have, so there is a special section "Frequently Asked Questions". It contains all important information and solutions for many possible problems.

An online support system has also been developed if the issue that has arisen has not been considered earlier on the site. Then the subscriber needs to independently fill out a specialized message, which will be considered by employees technical support. Further, when the answer is found, the list of answers on the site will be supplemented, and the user will receive an answer to the mail in a separate letter.

Contacts

  • Official site: http://byfly.by/
  • Personal Area: https://issa.beltelecom.by/main.html
  • Hotline: 130 (service consultation) and 123 (technical support)

In order to get into the user's account of any service (ByFly Internet, terrestrial and interactive TV ZALA, SMART ZALA, phone using IMS or xPON technology (optical fiber), etc.), you can use the site issa.beltelecom.by.

Figure 1 - Account of the user of the services of the company "Beltelecom"

Note: in addition to the site issa.beltelecom.by, you can also use the site byfly.by and zala.by. For example, through the site byfly.by you can get to the ZALA interactive television user account and vice versa.

Login to the user's account if you have ByFly Internet

To enter the user's personal account (see Figure 3), if you have ByFly Internet, in the "Login" field on the issa.beltelecom.by website, you must enter the contract data from the "Username (login)" field without @beltel.by, in the "Password" field, you must enter the contract data from the "Initial password (password)" field (Figure 2). Then click on the "Login" button and you will be taken to the user's account.


Figure 2 - ByFly service order form (part of the contract)
Figure 3 - Login to the ByFly user's personal account

Login to the user's account if you have ZALA interactive television

To enter the user's personal account (see Figure 5), if you have ZALA interactive television, in the "Login" field on the site issa.beltelecom.by you must enter the data from the contract from the "Login" field, in the "Password" field on the site it is necessary to enter the data from the contract from the field "Initial password (password or password on the personal account)" (Figure 4). Then click on the "Login" button, and you will be taken to your personal account.

Note: the contract number for ZALA and the login from the contract are different, the contract number contains 13 numbers, and the "Login" field contains 15 numbers.


Figure 4 - ZALA interactive television service order form (part of the contract)
Figure 5 - Login to the ZALA user's personal account

Login to the user account, if you have a service package

A service package is several services in one contract (ByFly Internet + ZALA TV or ByFly Internet + ZALA TV + telephone).

To enter the user's personal account (see Figure 7), if you have a service package, in the "Login" field on the issa.beltelecom.by website, you must enter the contract data from the "Login (Username)" field without @beltel.by, in the "Password" field on the site, you must enter the contract data from the "Password (initial password)" field (Figure 6). Then click on the "Login" button, and you will be taken to the user's account.


Figure 6 - Order form for a package of services (Internet + TV)
Figure 7 - Login to the user's personal account

Login to the user account if you have a phone

To enter the user's personal account, if you have a phone using IMS or XPON technology, in the "Login" field on the site

Communications companies offering telephone services, international communications, as well as those providing high-speed Internet, there are quite a few in the Republic of Belarus. However, many companies have a network of their communications only in a certain region.

Each of them offers its services, tries to please customers with prices and quality of communication. ByFly is one of the communication companies of the Republic of Belarus, which is a conductor of high-speed Internet and communications almost throughout the country, it belongs to state company Beltelecom.

Company ByFly

Internet provider ByFly has been on the communications market for more than ten years. The company offers services for broadband access to global network. ByFly uses wired and wireless technologies transmission of information. XPON and ADSL are priority areas among wired networks Beltelecom.

Wireless includes 3G and Wi-Fi. The company positions itself as a provider of high-quality communication services, enabling easy connection to the Internet, convenient use, as well as the ability to choose the appropriate tariff for each client.

What the company offers

Along with services for providing Internet networks, ByFly offers Internet services for anti-virus protection of a computer or other equipment. You can protect your computer from virus attacks remotely, it does not require the use of other media with an antivirus program.

When providing the opportunity to use access to the Internet, the provider offers the consumer options for using the network:

  • 24/7 accessibility. AT this case 24 hours a day, you can get the opportunity to use the network without any restrictions on the traffic used without using a telephone line. To do this, the network client must choose only the signal rate that meets his needs;
  • limited access. Assumes a certain amount of traffic per day. Optimal for users who do not need to use the Internet to obtain large amounts of information.

ByFly also offers parental controls. Thanks to the ability to block unwanted content, the parent will be able to protect the child from visiting dangerous sites.

The company works with both individuals and legal entities, providing services in a complex or individually. In addition, the company recently launched a mobile version of the official website with the ability to use the services of a personal account from the Android platform.

How do you rate the quality of ByFly's services?

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What opportunities does a personal account provide

Having the opportunity to use a personal account, ByFly customers have access to:

  • control over the state of the personal personal account;
  • possession of information on received payments;
  • change tariff plan;
  • registration of the promised payment;
  • activation of payment of tariffs online.

In addition, directly from your personal account you can additionally order necessary services, or cancel unnecessary ones, change the password for accessing services, or completely block those offers that are not necessary.

In the user's personal account, you can see the contract number, as well as the login. From your personal account it is convenient to pay for services, check the status of your account. It is also convenient to activate a special express payment card provided by the provider from your personal account.

Official website of the company: https://byfly.by/

How to register in Beltelecom

In order to be able to register in Beltelecom's personal account, you must be a user of the company's services. To do this, the service provider concludes an agreement on their provision, after which it provides the opportunity to gain access to a personal page.

Instructions for logging into your personal account

To enter your personal account, you should open the "user account" page on the official website of the company. The user of the service must have a contract for the provision of services to the company.

The login for entry is the number of the contract that was concluded between the service provider and the consumer. The initial password must be written in the same agreement: it is he who is the password for entering the user's account.

After entering the correct data, click on the “login” icon. So the user is in a personal account.

NOTE!

Personal account address: http://byfly.by/client/room

How to recover login password

If the user has lost his personal account login data on the Beltelecom website, there are two options for solving this problem:

  • apply for a personal visit to the service center of the company with the passport of the owner of the contract;
  • use the "forgot password" button.

When contacting the office, employees will issue new login and password data.

However, there is not always time to visit the organization in order to recover a forgotten password. Therefore, in order to recover your password, you must specify your address in the profile settings during registration Email, then the system will offer this mail as a password.

After entering the contract number and mail, you should enter the corresponding characters in the "characters from the picture" field and activate the "recover password" button.

After the above steps, the user will be taken to the personal account with a forgotten password. The login will be saved, and a new password will be sent to the specified email.

How to change the tariff

To change the tariff, open the “Tariffs and Services” tab in your Beltelecom personal account. Then select the line "change tariff plan". Next, you should familiarize yourself with the provided tariffs and select the one you are interested in by putting a tick in front of it, and click on the line “change tariff”.

How to check the balance in your account

When entering the user's account in the line of tabs at the top of the page, click on the line "account status". The current balance will be displayed on the screen, as well as the current tariff and other account information.

Hotline phone: (+375 17) 2003498

Feedback on the use of the company's services

Beltelecom is one of the leading provider companies in the Republic of Belarus, therefore it has a large communication network, the ability to provide its services in regions remote from the capital.

The main reviews about the company describe their opinion about high speed internet :

(( reviewsOverall )) / 5 Customer rating ( 5 votes)

How do you rate the services of the company:

Have you used the company's services? Add your review!

is a leader in the provision of telecommunications products in the Belarusian market. Owner trademark is Beltelecom, whose representative offices are located in almost all settlements countries. For comfortable management of services, changing the tariff plan, controlling finances and other operations, subscribers are invited to use their personal account. The ability to remotely perform most of the actions makes cooperation with ByFly easy and affordable.

To enter the ByFly user's personal account, open the web page https://beltelecom.by/, click the corresponding button at the top and select the version of the personal section. Today, the company's customers have access to 2 options for personal accounts - the old and the new. They differ in the authorization method, interface and other nuances.

Get to the login page old version possibly from the main page of ByFly, or by using the direct link issaold.beltelecom.by. Next, you need to enter the details specified in the contract with the provider and log in. The document number is used as a login, the password is also specified in the agreement itself.

If the details are entered correctly, the system will redirect the visitor to the personal account. Now it remains only to select the personal account with which it is planned to perform actions and receive information. The section displays all connected packages, the current balance and the used tariff plan.

If you are still using the old ByFly, we strongly recommend that you familiarize yourself with the features of the updated interface. Soon the issaold.beltelecom.by service will be disabled, and it will be impossible to work with it.

As for the new version of the personal page, it was launched in the spring of 2018. The individual section began to look modern, the functionality expanded, and the use of the service became even more comfortable. One of the main innovations was the ability to manage ByFly services by two or more people. This option is relevant in cases where the account owner pays for Internet services not only for himself, but also for relatives living at a different address.

You can log in to your new personal account on the page https://my.beltelecom.by/login. The first step is to enter the mobile phone number and click "Login". Next, a window for entering a password will appear on the screen. The visitor will only have to enter the combination chosen during registration and wait for redirection to the personal section of the site.

Login to your personal account from your mobile

Logging into your personal account from a mobile is identical to authorization through a regular PC. To get to the required section of the web portal, use any browser installed on your smartphone, open the page https://my.beltelecom.by/login and enter your individual details. Among other things, a special ByFly application has been developed for mobile devices, the features of which we will talk about a little later.

To register a ByFly personal account (ByFly), you will need a computer and access to the World Wide Web. Given the fact that the old interface will soon stop working, it is recommended to register in the updated version. The procedure is quite simple. It consists of the following steps:

  1. Visiting the web portal http://www.byfly.by;
  2. Go to the authorization page by pressing the login button;
  3. Selecting a version (in this case, "New");
  4. Enter your mobile phone number and follow the instructions of the system.

Within a couple of minutes, your phone will receive a text message with a verification code. After a person enters a unique combination in a special field and confirms the action by clicking on the appropriate button, the system will redirect him to the page with the registration form. Here you have to enter some personal and contact information, as well as set a security code that will be used as a password.

If you still decide to register through the old interface, then you will need an agreement with Beltelecom to complete the procedure. For its conclusion, you can contact one of the representative offices of the company. The type of service provided in accordance with the contract is of no fundamental importance. When the document is in hand, proceed as follows:

  • Visit the web resource https://issaold.beltelecom.by/main.html;
  • Fill out the authorization form by entering individual details.

This completes the registration procedure. You can log in to your account at any time, view the materials of interest or connect Additional services. However, when working with the old version, it is recommended to study the features of the new personal account in advance so that disabling the familiar interface does not become an unpleasant surprise.

To recover from your personal ByFly account, visit the nearest branch of the company or go through a special procedure online. In the first case, you must have the originals of the identity document and the contract with you. As for restoring access online, you need to act according to the following algorithm:

  • Open the page https://my.beltelecom.by/login;
  • Indicate the mobile phone number used during registration;
  • Click "Forgot password";
  • Wait for the arrival of a text message with a unique code;
  • Enter the received combination twice, and then try to log in to the system.

In practice, there are many examples when the proposed algorithm does not bring the desired result. If it was not possible to solve the authorization problem, contact the ByFly call center by dialing 123 . The manager will give clear instructions and will definitely help restore access.

When it comes to the old version, the risk of access problems is minimal. If the client forgets the account password, he can always look it up in the contract.

The functionality of the Issa Beltelecom user's personal account is designed in such a way that everyone can easily connect and disconnect services, receive information of interest and monitor the status of the account. If we present the main options of the personal section in the form of a list, then it will look like this:

  • Obtaining up-to-date information about finances, the current tariff;
  • Replenishment of the balance;
  • Order a detailed report;
  • Study of statistical data;
  • Formation and sending of an application to the service center;
  • Connection of additional options;
  • Changing the tariff plan;
  • Familiarization with the Wi-Fi network coverage map.

One of useful features is the possibility of replenishing the balance in three different ways. If you have funds on a plastic card, you can transfer money to your ByFly account in just a couple of minutes. When purchasing an express payment card, it is enough to erase the protective layer and enter a unique code in a special column, after opening the "Express card activation" tab.

There are cases when the subscriber forgets to replenish the account on time, and the service is deactivated at the most inopportune moment. The "Promised payment" option will help solve the problem. After its activation, all connected services are resumed, however, in the next few days, be sure to replenish the balance using any available method.

How to find out the balance

You can find out the BaiFly account balance in your personal account, with a call center operator or when visiting a company representative office. The easiest and most affordable option is to log in to your account. Once in your personal account, you should open the "My Services" section. Immediately after that, a certificate about all the options used will appear on the screen, as well as information about the balance, including the available amount, the amount of the subscription fee and the number of days until the next charge.

Topping up the balance with an express payment card

Topping up the balance with an express payment card is one of the most popular payment methods Money to ByFly. Cards can be purchased at Beltelecom and Belpochta branches, as well as trading network"Martin". To activate the card, you need to log into your account and specify the desired option for replenishing your account.

Next, you should erase the protective layer using a coin or other device. Below it is a unique 16-digit combination. To credit funds, enter the first half of the digits in the PIN1 column, and the remaining part in the PIN2 column, then click "Pay".

In most cases, replenishment occurs instantly. Sometimes delays are allowed, but they usually do not exceed 2-3 minutes. In the process of activating the card, you should enter the numbers very carefully. With a triple admission, the specified replenishment method is disabled for 24 hours.

Payment Options

ByFly payment options include a bank card, using an e-wallet, depositing cash through payment terminal or in a call center. Among other things, you can replenish the balance in any division of Belpochta and Beltelecom. Many prefer to use plastic cards. For payment, you can use any banking products of Visa, Maestro or MasterCard systems, regardless of the country in which they are issued

To complete the procedure, log in, specify the amount of the transaction and click "Pay". The system will process the application and redirect you to the Assist service, which guarantees the safe conduct of financial transactions. Next, the payer must enter email address. After the transaction is completed, you will receive a payment confirmation email.

The next step is to enter personal details. We are talking about the 16-digit card number, expiration date and data about the owner. Among other things, you must specify the 3-digit security code contained on the back of the plastic. If the subscriber wishes to participate in the OneClick program, it is necessary to check the corresponding box before making the payment.

After pressing the "Pay" button, the details will be saved, encrypted and transferred to the payment service. When you refill your ByFly account in the specified way, most of the data is registered automatically. To complete the procedure, the card account holder will only have to confirm the transaction by entering a one-time security code received on the phone.

Changing the tariff plan

Changes to the tariff plan are allowed to be made on a monthly basis. There is no additional fee for the procedure, the main thing is that there are enough funds to write off the subscription fee. The receiving algorithm directly depends on the interface in which the subscriber works.

To change the tariff in the new version, you should open your personal account and click the "Manage tariff" button located next to the description of the current plan. After that, a list of active offers will appear on the screen. Read the terms of each of them and choose the most comfortable one. To complete the procedure, change the tariff by clicking the appropriate item opposite it.

If you are still working with an old version of your personal partition, the procedure will be slightly different. To get started, go to your personal account by entering authorization details. Next, open the "Tariffs and Services" subsection and study the available offers. After choosing the optimal one, mark it with a tick, and then set a new tariff by clicking on the appropriate button.

Promised payment

The promised payment is one of the functions available in your personal account. Its purpose is to resume the provision of services with a negative balance. The option is available in both versions of the interface. In the updated version, "Promised Payment" is highlighted as one of the payment methods. As for the old version, the corresponding function is in it in the "Payments" tab.

To activate the option, just click on it, specify the amount and click "Pay". Within a few minutes, the required amount will arrive, and the provision of services will resume. The maximum amount that can be borrowed is 10 rubles, there is no minimum threshold.

By activating the "Promised payment" option, the subscriber undertakes to replenish the account with the appropriate amount within 72 hours. If the money is not received, all services will be blocked until payment is made. Reactivation of the function is not allowed until the "promise" already received is returned.

Paid pause and voluntary blocking

Paid pause and voluntary blocking are used in cases where the subscriber plans to temporarily stop using the Internet and other options due to a business trip or vacation abroad. ByFly offers several service suspension options.

Voluntary blocking does not require payment and can be set for 15 or 30 days once a year. If this period of time is not enough, or the subscriber again wants to temporarily stop using the services, the Paid Pause will come to the rescue. It allows you to turn off the Internet and other services for 15, 30 or 45 days, but for a fee.

To activate the function, go to the "My services" subsection and select the appropriate item in the "Available services" if you use new version personal page. In the old interface, the option is located in the Tariffs and Services tab. The cost of paid blocking varies from 1.1 to 2.9 rubles, depending on the duration of the pause.

ByFly rates for individuals are subdivided depending on the technology used, the speed of data exchange, the size of the subscription fee, the availability of limits and social benefits. Let's take a closer look at the products we offer.

Tariffs "Homebody"

Domosed tariffs are offered to customers using Internet services via a telephone line or modem. Key Feature this line is the lack of limits on outgoing and incoming traffic. Regardless of the amount of information, the subscription fee will be fixed. The cost of the "Homebody" series varies from 15.5 to 32 rubles per month.

It depends on the speed of data acquisition and the availability of additional options. The speed of sending information packets is the same for all products and is 512 kbps. As for additional features, these include a subscription to antivirus software and parental controls. You can get detailed information about the available tariffs in your personal account, as well as on the company's web resource.

Tariffs "Record" from ByFly

"Record" tariffs from BayFly imply the operation of telecommunications using xPon technology. Subscribers whose communication lines are made of fiber optic cable are offered 4 plans costing from 15.5 to 22.5 rubles. per month.

Optical fiber capabilities ensure high speed transmission. In the offered products, it varies from 10 to 100 megabits per second. You can get acquainted with the current tariff plan and explore other offers in your personal account. Before switching to another package, make sure you have enough money on your account or top up.

Tariffs "Comfort mini" and "Comfort express" from byfly.by

Tariffs "Comfort mini" and "Comfort express" from byfly.by are suitable for people using the Internet in small volumes. In particular, it is about business correspondence, reading news or using instant messengers. "Comfort mini" costs 2.2 rubles per month and does not have prepaid traffic. For each megabyte spent, you will have to pay 3 kopecks.

As for the Comfort Express product, its cost is 9 rubles. per month, but for this amount you get 10 GB of traffic. If the prepaid limit is exceeded, the cost of each megabyte will be 1-3 kopecks, depending on the amount of traffic used. More detailed information is available in your personal account, as well as on the company's web portal in the "Clients" tab.

Social anlim from Beltelecom for people with disabilities

Social anlim from Beltelecom for people with disabilities is available only to certain categories of people. In particular, disabled people of groups I and II, parents raising disabled children, veterans of the Second World War, disabled people of all groups in the presence of problems with ODA can connect the specified tariff plan. "Social Unlim" allows you to use the Internet around the clock, without worrying about the consumed traffic.

The cost of the specified tariff plan is 7.4-12.5 rubles. monthly, depending on the speed of information exchange. Planning to connect social package, it is important to consider that in order to receive the service, you will have to confirm the right to receive benefits by presenting the relevant documents.

Personal account 192.168. 1.1 byfly.by - login and router settings

Logging in and configuring the router in your account 192.168. 1.1 byfly.by is produced in order to provide Internet access to several devices that support Wi-Fi technology at the same time. To change the settings, open the page 192.168.1.1. in any browser, and using the word "admin" as a username and password for authorization, log in to the system. To find out which router you are using, pay attention to the top of the main page. Next, we suggest that you familiarize yourself with setting up the modem using the ZXV10 H208L device manufactured by ZTE as an example.

Setting up wi-fi for the ZXV10 H208l modem is as follows. It is necessary to open an individual page, following the algorithm proposed above, and then create and configure a new Internet connection, otherwise referred to as "WAN".

The corresponding connector is located on the back of the router. Using a special cable, connect the device to the computer by connecting through the network card. A telephone cable is also connected to the modem (input "DSL"). After completing the setup, the WAN cable can be disconnected, provided that the device supports Wi-Fi technology.

The next step is to specify the network settings. To do this, go to the "Network" subsection, click "Create WAN Connection" and specify the name of the connection. Here you can use any number or letter combination. Next, fill in the VPI / VCI column, the value accepted for a particular region can be clarified with the hotline operator. To complete the setup, it remains to enter the authorization details, taking them from the contract, and then click "Create". If you neglect the last step, the entered information will not be saved.

This completes the router setup. With the correct connection of the wires and the availability of funds on the balance sheet, you can safely start using the service. To check the connection, go to any known working web resource (social network, search engine).

When the Internet has earned, it remains to set up a wireless connection to the network. To do this, open your personal account again, go to the WLAN-Multi-SSID subsection and enter the name for the network. In the future, this network will be determined by smartphones and other devices that are in range. To remove the remaining restrictions, set the number of devices that can simultaneously use wireless internet connection. To do this, set the value for the “Maximum Clients” column by selecting a number from 1 to 32.

To change the password for wi-fi (router byfly "Promsvyaz"), find the subsection "Security". Next, enter the desired password in the "WPA Passphrase" field and click "Submit" (save). The minimum length of a security combination is 8 characters. Do not disclose your password to unauthorized persons to avoid unauthorized access to the Internet.

For additional protection, it is also recommended to change the standard authorization details for the page 192.168.1.1 . To do this, open the "Administration" tab. A window will appear on the screen, including 4 main fields. The first is the username, it remains unchanged. In the next column, you must enter the old password, in this case "admin". Next, specify a new security combination twice and save the changes by clicking "Submit".

Through mobile app ByFly, you can manage services, as well as use other features of your personal account from the smartphone screen. You can download the program through the Play Market and AppStore stores. Mobile client was developed relatively recently, so do not be surprised that it still lacks some of the features of the desktop version. Technical specialists ByFly is doing everything possible to refine the program, making it a full-fledged analogue of a browser-based personal account.


ByFly technical support and hotline phone

By contacting technical support and calling the ByFly hotline, the company's subscribers can ask a specialist a question, notify about problems with Internet access and get detailed advice. To contact the provider's representative, dial the combination 123 or leave a message in the online chat on the company's web resource. Among other things, you can ask a question in the ByFly group in one of the social networks.

Before calling technical support, we recommend that you study the answers to frequently asked questions by clicking on the link http://www.byfly.by/client/faq1 . Here we have tried to collect information materials that will be useful for both current and future customers of the company.

Telecom operators are among the companies improving services for their customers. Users of the Belarusian Beltelcom services, after authorization in their personal account, can access the services remotely. No need to visit offices and wait in lines.

Using the Beltelecom personal account service, you can at any time get acquainted with information about current or newly launched tariff plans, change them to more convenient and profitable ones. The client can generate a detailed account detail, track all transactions, including unauthorized ones, and activate the promised payment.

Beltelecom personal user account

When concluding an agreement for the use of telecommunication services, the operator's representative provides details for access to the personal section of the site. The presence of the login and password specified in the order form confirms that the subscriber is connected to the IMS platform. Accordingly, the lack of details for accessing the Beltelecom user's personal account means that there is no technical possibility of connection.

How to enter your Beltelecom personal account

If you do not know how to enter Beltelecom's personal account, first you need to try to look for a link on the Internet. A link to the address of the service is provided on the official website of the company. The login window is everything that awaits the user after going to the authorization page. If you still can’t log in with the details, you need to make a call to the operator.

The communication service provider manager will tell you how to enter Beltelecom's personal account and eliminate the most common user errors. The service is completely free of charge.

Beltelecom user account ByFly

It is easy and convenient to manage your services with the help of a special service from the Beltelecom operator. Those users who spend a lot of time online are offered a whole range of tariff plans united by the common brand byfly.

In order to enter the personal account of a ByFly user in Beltelecom, you need to obtain authorization data. And issued at the office of the company. Through your personal account, you can view statistics on the use of the Internet connection service, as well as submit an application for changing the tariff plan. The plans are for wide circle users, depending on the time spent in the network (homebody, comfort, record).

Beltelecom personal account entrance - map Wi-fi

Wireless Internet access cards are somewhat similar to prepaid phone cards. There are two types of them. Some can only be used within the time limit indicated on them. The second category of cards can be replenished.

To see the rest of the available time for being on the Internet, the Beltelecom service personal account entrance - Wi-fi card will help. To log in to the service, you will need data such as a username and password. You can go to the office address from the official website of the telecommunication service provider. The login form is simple - a pair of login and a password issued by the operator.

User account (for byfly, ZALA services and telephony services based on the IMS* platform)

For even greater convenience of customers, Beltelecom has unified its services. Now the user account (for byfly, ZALA services and telephony based on the IMS* platform) is the same for all types of services provided by the telecommunication operator.

You can become a Beltecom client without visiting the office. Currently, a service has been launched, according to which you can purchase Internet cards by creating a request via SMS. For all operators cellular communication commands for the query are given in the appropriate section. You can increase the balance of the replenished card through the personal account service.

Beltelecom mobile application

The mobile application from Beltelecom appeared only in September 2017, so it has not yet been fully tested. At the moment, the beta version is being tested, and in the future the provider plans to increase the number of available functions and correct current shortcomings. You can download the application from Google Play, it is designed only to work on the basis of Andorid.

Application features include:

    Online replenishment of the account;

    Balance check;

    Service management (connection and disconnection);

    Tariff plan change.

Also in the subscriber's profile in the mobile version there will be a tab with news from Beltelecom about improving work or changing tariffs. Subscribers rate the current mobile application quite highly. Although there are bad reviews in the rating on the market, the average rating is kept at 4.5-4.7 points.

Service management through Beltelecom personal account

In your personal account there are several tabs by sections:

    State of an account;

    Tariffs and services;

  • Statistics;

    Ordering new services.

In the "Account Status" tab, you can see how much money is on the balance sheet at the moment. This is also where information about previous payments is located, so you can view the details of income and expenses for Beltelecom services. The balance cannot be negative, since access to the Internet is closed as soon as the funds run out.

In the "Tariffs and Services" tab, it is possible to view information on the current tariff, as well as others that are available for connection. The subscriber can independently analyze the current offers and apply for a change of conditions. To connect the conditions, you must check the box next to the one you want to use.

Payment through personal account

You can pay for Beltelecom services using:

    Express cards. They are sold in Beltelecom service centers and come in different denominations from 2 to 10 rubles. On the reverse side office has a field with a protective layer that must be erased in order to view the code. It must be entered in the free field in the "Express Card Activation" section.

    promised payment. A promised payment is a debt obligation to pay for services in the near future. The promised payment is also activated in the "Payments" section. In the empty column, you must write the desired amount to receive. Next to it will be maximum amount for replenishment.

Funds are credited instantly. Information about the replenishment will be displayed in the "Account Status" section.

Customer support through personal account

Customer support is currently only available from full version site, the ability to create a chat for the mobile version is under development. However, even in the full version of the site there are quite a few opportunities for feedback. You can fill out a feedback form for individuals or legal entities. Links to the form are on the main page of the Beltelecom official website. In the lower left corner of the page there are several tabs, among which - "Electronic appeals". Here are the rules for compiling questions and links to forms.

Attention! All questions are considered on a first-come, first-served basis, so if you need an urgent solution, it is better to contact hotline at 123. You can also send a request to technical support at social media where the provider is represented: VKontakte, Twitter, Instagram, Facebook, Odnoklassniki.

How to delete Beltelecom personal account?

There is no information about the possibility of self-deleting a profile. On this issue, you can contact the technical support hotline or write in the feedback form. Since the personal account is actually created by the provider. Only he has the ability to remove it.

Security and Privacy Policy

To protect the rights of the consumer, Beltelecom by all means ensures the confidentiality of information collected for the correct operation of the personal account on the computer and mobile device. These data, in accordance with the laws of the Republic of Belarus, cannot be disclosed to third parties, unless these data are necessary for submission in court. There are several other points at which data can be disclosed. All legal information about the methods and rules for ensuring protection is contained in the "Legal Information" in the "Subscriber Service" tab.

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